Returns FAQ

• What is the return policy?
• How long does the return process take?
• If it does not work, who pays for return shipping cost?
• Could I get a refund if I am unsatisfied?
• What is an RMA number?

Return Policy

In the event that you would like to return your purchase to Onequickmemory for a refund or exchange, you will need an RMA (Returned Merchandise Authorization) Number. This number will be used to identify your case and to process your return. You can log in to your account at any time to find out the status of an RMA case. To request and RMA Number click here to fill out the quick form and we will respond ASAP.